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March 08, 2011

T-Systems Earns a SAP Global Support Partner Status

By Deepika Mala, TMCnet Contributor

T-Systems, has earned a global Run SAP (News - Alert) certification from SAP AG, for operations and implementation. 

This certification now makes the company a SAP Global Support Partner for services, support and hosting. The SAP global partnership stretches not only across national borders; it also spans a broad range of industries, technologies and user groups.

"As an SAP Global Support Partner, we offer support for end-to-end applications at our data centers around the world at a consistently high level of quality in keeping with the Run SAP methodology. This covers the entire lifecycle of the SAP applications," says Christoph Hermann, vice president Global Delivery Unit SAP Services ICTO at T-Systems (News - Alert), explaining a key advantage of the certification, in a press release. "Using the Run SAP methodology, we can offer our customers extremely reliable services and higher availability for business processes. SAP end-to-end solutions minimize risks and downtime."

Since the fall of 2009, T-Systems has relied on Run SAP methodology. By introducing end-to-end solution operation standards in connection with the initial, best practice-based implementation of SAP projects, the innovative methodology optimizes SAP systems. The customers of T-Systems, through this global Run SAP Operations certification will be benefited in many ways. 

SAP standards for solution operations help lower costs by automating processes. Enhanced traceability and verification protocols that help companies improve cost efficiency, quality assurance and compliance are also offered by the same.

T-Systems, through Global certification has also become the best choice for implementing the Run SAP methodology in enterprises at the international level. Last year, T-Systems Mexico was one of the first ICT service providers in Latin America to receive Run SAP certification in implementation, enabling it to offer customers cost-saving expertise in the planning and realization of end-to-end solution standards.

In related news, T-Systems, the IT services division of Deutsche Telekom (News - Alert) has elected Dietmar Wendt its new director of sales.

Deepika Mala is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Janice McDuffee

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