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May 04, 2011

SAP StreamWork Now Available to Integrate with SAP Business Software

By Linda Dobel, TMCnet Contributor

SAP AG is honoring its declared intention to bring collaborative capabilities to every application and facet of work.

The German-based enterprise application software provider announced today that SAP® StreamWork, its cloud-based collaborative application, is now available to integrate with SAP (News - Alert) business software.

The company says the SAP StreamWork, which has advanced security and integration capabilities in the enterprise edition, has already been used by people in thousands of cities across the globe. With the new integration capabilities, it expects it will expand its reach even further so people in diverse roles – employees, clients, partners and suppliers – can benefit from secure social collaboration in the context of their work.

On the IT side of the equation, SAP says SAP StreamWork delivers a secure, social solution that companies can standardize on across complex landscapes with many applications, eliminating the management of multiple collaborative solutions with differing technology and security capabilities.

“Social and collaboration capabilities have the potential to improve the quality and transparency of decisions and drive positive outcomes if they can be married to a user’s existing applications, information and business processes,” said Rita Sallam, Gartner (News - Alert) research director.

Sallam added, “Collaborative decision-making applications that are linking with existing business processes like performance management, CRM, forecasting, and procurement, bring the right people together and provide the tools they need to make better decisions.

StreamWork, enterprise edition, now offers integration with several SAP applications, including the SAP Customer Relationship Management (SAP CRM) application for social CRM.

Other integrations for SAP StreamWork have already been delivered for the SAP Product Lifecycle Management (SAP PLM) application as well as the SAP BusinessObjects Strategy Management application.

The company reports that it is planning for the integration of SAP StreamWork with the SAP BusinessObjects Business Intelligence (BI) platform, which would give customers the ability to deliver collaborative BI throughout their organizations, giving end-users the freedom to data hypothesize, analyze and make fast, informed decisions with the team.

SAP StreamWork is currently available in enterprise, professional or basic editions. NetworkWorld reported today that according to a spokesperson, “StreamWork customers would buy the application links “as either pre-packaged solutions from SAP (or consultants) or as small consulting engagements from SAP or consultants.”

In other news, TMCnet reported that Itron Inc., a company focused in delivering end-to-end smart grid and smart distribution solutions to electric, gas and water utilities, said that its Enterprise Edition MDUS is now an SAP-qualified business solution.

Linda Dobel is a TMCnet Contributor. She has been an editor in the contact center space for more than 25 years, and has the distinction of being the founding editor of Customer Inter@ction Solutions (CIS) magazine. To read more of her articles, please visit her columnist page.

Edited by Jennifer Russell

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